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Help Directory
Getting Started
  • Installing UTurn
  • Creating Your Account
  • Signing In to Your Account
  • Your UTurn Number
  • Managing Your Main Profile
  • Managing Your Connect Profile
  • Changing Your Email Address
  • Changing Your Password
  • Logging Out
  • Deleting Your Account
  • Managing Read Receipts
  • Blocking and Restrictions
Private Chats
  • The Chats List
  • Direct Message Encryption
  • Starting a New Chat
  • Encryption Key Notifications
  • Sending Messages and Media
  • Message Delivery Status
  • Read Receipts
Group Chats
  • Group Chat Security
Calls
  • Voice and Video Call Security
Contacts
  • User Profiles and Actions
Connect
  • Getting Started with Connect
  • The Discovery Radar
  • Safety Tips for Connect
Connect Chats
  • Connect Chat Security

Getting Started Guides

Select an available support topic below to review configuration parameters and app setups.

Blocking and Restrictions

How to view and manage your restricted lists for primary contacts and the Connect radar.

Changing Your Email Address

How to update and verify the primary email address linked to your UTurn profile.

Changing Your Password

How to safely update your account security passphrase inside the UTurn app.

Creating Your Account

A step-by-step walkthrough of the UTurn registration process, from initial profile setup to email verification.

Deleting Your Account

How to permanently decommission your UTurn number and destroy all local profile data.

Installing UTurn

Official download channels and configuration workarounds for bypassing regional marketplace blocks.

Logging Out

How to safely sign out of your profile and manage local data retention or erasure.

Managing Read Receipts

How to toggle message delivery indicators and understand our reciprocal privacy model.

Managing Your Connect Profile

How to configure your public photos, nickname, and information for the optional Connect system.

Managing Your Main Profile

How to update your display photo, name, and status text.

Signing In to Your Account

How to securely access your existing UTurn profile and understand our single-device session framework.

Your UTurn Number

How your unique 11-digit identifier replaces traditional phone number tracking on the network.

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